Twenty-one jobs, one price each, parts included.
The figure is said out loud before anything is unscrewed. It is the same at 3 am on a holiday as at 10 on a Tuesday.
Heat
Boiler banging or knocking
Air bled from the lines, and a new nozzle and electrodes if the burner lights late. A part we do not carry, such as a circulator pump, is quoted before we order it.
$279
Oil boiler, no heat
A new nozzle, filter, electrodes or cad cell comes off the van. A part we do not carry is quoted before we order it.
$329
Annual oil-boiler tune-up
About 90 minutes: clean, new nozzle and oil filter, test-fire, and a card taped to the jacket.
$245
Gas boiler or furnace tune-up
About an hour: burner cleaned, flue checked, safeties tested and the card taped to the jacket.
$215
Oil boiler replaced, up to three zones
New boiler, new oil line and filter, the old boiler out through the bulkhead, the permit pulled and the first tune-up.
$9,450
How the $149 comes off
The call-out comes off any repair you go ahead with. The invoice for a no-heat call shows it.
| Call-out, any hour | $149 |
|---|---|
| Oil boiler, no heat | $329 |
| Call-out taken off, because you went ahead | less $149 |
| You pay | $329 |
Hot water
40-gallon water heater, replaced
Tank type, gas or electric, with the old one hauled out through the bulkhead.
$1,895
50-gallon water heater, replaced
The same job with a taller tank. If your cellar ceiling is too low for it, we say so on the phone.
$2,145
Heat-pump water heater, installed
A 50-gallon unit with a condensate line run to the floor drain. The price is before any Mass Save rebate.
$3,850
Drains
Drain cleared
From the P-trap out to the street, as far as our 75-foot cable reaches.
$229
Camera look down a drain
The camera goes in before anything is cut. You watch the picture on a tablet in your own cellar.
$179
Cellar floor drain cleared
The one that has been dry for years. We run a bucket of water down it afterwards to prove it moves.
$199
Leaks and water
Burst or leaking pipe repaired
A pipe we can reach without opening a wall. We shut off the water, cut out the bad section and sweat in a new coupling.
$389
Frozen pipe thawed
We thaw it with a heat gun, check every joint along the run for splits and wrap the stretch that froze.
$259
Outdoor spigot replaced
A frost-free spigot, pitched so that it drains. The old one goes in the paper bag.
$219
Sump pump replaced
Pump, check valve and a float switch that moves freely. We tip a bucket into the pit to test it before we leave.
$625
Toilets and fixtures
Toilet repair
Fill valve, flapper or wax ring. The parts are in the price.
$159
Toilet replaced
A new 1.28-gallon toilet from the van, set on a new wax ring and a new supply line. The old one leaves with us.
$485
Faucet replaced, kitchen or bath
You supply the faucet. New supply lines are in the price.
$245
Garbage disposal replaced
A new half-horsepower disposal, wired and run for a full minute with water going.
$335
Heat pumps
One-zone mini-split, installed
One indoor head, one outdoor unit and the line set between them. The price is before any Mass Save rebate.
$4,950
Two-zone mini-split, installed
Two indoor heads on one outdoor unit, with the line sets run together outside the house where we can. The price is before any Mass Save rebate.
$8,400
What is in every price
- Parts
- Whatever comes off our van is in the price. A part we do not carry is quoted before we order it. You say yes or no.
- Permits
- Where the town asks for a permit, we pull it and its fee is in the price.
- Hours
- Nights, weekends and holidays cost what a Tuesday costs. There is no overtime line on the invoice.
- Behind a wall
- A pipe inside a wall or a ceiling is priced after we look. The $149 pays for the looking, and the price is written down before anything is cut.
A tune-up, in order
The annual oil-boiler tune-up is $245 and takes about 90 minutes. Dennis Pike works to the same order every time. The card he tapes to the jacket lists it. A gas tune-up is $215, takes about an hour and follows the same order.
Booties on and the runner down to the boiler. The oil is shut off at the tank.
The burner comes out. The old nozzle and filter go in the paper bag.
The firebox, the flue pipe and the chimney connection are brushed and vacuumed.
A new nozzle and a new oil filter go in. The electrodes are set.
The boiler is test-fired and the flue is read. Anything wrong is told to you before the job closes.
The card is taped to the jacket with the date, the nozzle size and what was changed.
Not on the list? Call and ask.
Ruth gives a price on the phone when she can. When the job needs a look first, she says so.
Call, any hour617 555 0148