Call at any hour, or ask for a visit and Ruth calls back.
Is it an emergency? Water that will not stop, or no heat in freezing weather: call now. Smell gas: leave the house and call 911 first.
A banging boiler, a slow drain or a tune-up: ask for a visit.
61 Copeland Street, Quincy, MA 02169. A brick building with a roll-up door. The teal van is out front when it is in.
Shop open weekdays 7 am to 5 pm and Saturdays 8 am to noon. The line rings at Ruth Harlow’s kitchen table the rest of the time.
hello@harlowandpike.example is for the slow questions. If water is running where it should not, call.
Ask ahead
Visits start between 7 am and 4 pm on weekdays and between 8 am and noon on Saturday. Ruth reads the requests at the shop and calls back by 9 the next morning with a window and the price of the job.
If water is running where it should not, do not use this form. Use the Call button on this page.
Got it. Ruth would call by 9.
Nothing was sent: this is a demo site. On a real Harlow & Pike site, Ruth would call back by 9 the next morning with a window and the price.
What Ruth asks when she picks up
- The town
- Which town the house is in, so she can give you the minutes before you hang up.
- The trouble
- What is running or not running, in your own words. She does not need the technical name for it.
- The water
- Whether you have shut it off. If you have not, she tells you which valve and stays on the line while you find it.
Hours and the door
Quincy, MA 02169
| Shop open | Weekdays 7 am to 5 pm, Saturdays 8 am to noon. |
|---|---|
| Visits start | Weekdays between 7 am and 4 pm, Saturdays between 8 am and noon. |
| Emergency line | Every hour of every day. The call-out is $149 and comes off the repair. |
| Sundays | The shop door is shut. The line is not. |